Shipping policy

Shipping Policy

Orders are processed and shipped Monday – Friday. If your order is shipping via UPS, the order must be received by 10am Eastern Time to be processed the same business day. All orders are processed within 1 to 3 business days (excluding weekends and holidays). 

It is important that you provide us your complete shipping address, email and phone number.

All of our orders are shipped via UPS. Our website will only allow you to choose that as a shipping option. 

 

Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

We do not charge a flat rate for shipping. Instead, we charge you what the desired shipping company charges us.

You will receive an automated email from UPS with your tracking number once the order ships provided we have your email address.

All items are normally held in stock. However, we may sometimes run out due to sudden demand, in which case, we will notify you and inform you of the date we expect to receive more stock.

We aim to ship orders within two (2) business days. Sometimes this may be longer due to other circumstances such as order volume and backorders. Larger orders may also take a few extra days to ship out. If you require a faster lead time, please email info@gaugelife.com

IMPORTANT: We only offer continental U.S. shipping

ACCORDING TO THE TRACKING LINK, MY ORDER WAS DELIVERED BUT I HAVE RECEIVED ANYTHING

Before contacting us, we recommend looking all over your property as the shipping carrier may have left your package in a safe location away from the view of the public.

If you live in an apartment complex, your package may have been delivered to a parcel locker (you should have been given a key by the USPS to access the locker) or to the Leasing or complex Manager's Office.

Also note that especially during holiday times, shippers may show a package as delivered a few hours or day before it actually arrives.